Call Centers

Tru-Check uses a powerful communications platform to provide a wide range of features that can be expanded to suit any communication need including:

  • Graphical, easy-to-read views of real-time performance trend data
  • Views display group and individual agent trends
  • Supervisors select views of interest
  • Color-coded thresholds and Audible Alerts
  • Abandoned calls list allows immediate click-to-callback